Industry Results
Predictive Index®
Performance Snapshots
Validity Study/Quantitative Results
Industry: Financial Services
Position: Store Managers
Results
The top performers achieved on average 220% less turnover
than the bottom performers.
Criteria: This
statistical analysis is based upon a PI validity study
conducted with 54 Store Managers. PI validity studies are
designed to determine the statistical connections between PI
profiles and superior job performance. The quantitative
measurement criterion is total turnover among store
employees over a nine-month period.
Industry
The client company is a financial services company that
provides short-term loans to consumers.
Position
Store managers are responsible for the overall operations of
a single location, including conducting transactions,
meeting financial goals, conducting audits, growing revenue,
and hiring and training associates.
Analysis
In examining the differences in the PI patterns of the top
and bottom performers, the two most significant factors are
the Higher C Factor (Patience) and Lower B Factor
(Extroversion). The Higher C Factor indicates that the top
performing managers are more deliberate, methodical and
patient; running their stores in a relatively consistent,
predictable, steady and stable manner. The Lower B indicates
that these same managers are also quieter, more
introspective and reserved, with an orientation that is
balanced between tasks and results and personal
relationships. It is important to note there was also
statistical evidence indicating that the managers running
lower turnover stores had more prominent D Factors, which
translates into an approach to work that is more careful,
conscientious, dutiful, thorough and self-disciplined.
Because of the relative balance between their B and C
Factors, as well as the Higher D Factor, managers from
lower-turnover stores benefit more from general assurances
of security, respect, and appreciation of their work. In
times of change and uncertainty, support and encouragement
are also important along with clearly defined duties and
responsibilities.
